Customer Relationship Management With “Teamleader” Knowing Your Customers Is No Longer Wishful Thinking Customer satisfaction and care go hand in hand. As a satisfied customer, you know that you can contact a company or a service provider with your needs and wishes and that they will be able to help you further. If a company,…
It is becoming more and more common to rent out your house or apartment when you are away, and this can constitute a significant additional income. However, rules govern this practice, and some advice is good to keep in mind. Find out how to rent your house or apartment with ease and security. Who Can…
Boss or leader? The force of habit and the culture that still persists in work relationships make us use both terms as synonyms. We even tend to refer to the director of the department or the owner of a company as “boss”, although their way of interacting is different from that of the inflexible individual…
Definition: What Is Capacity Planning? Capacity planning (also: resource management ) refers to the forward-looking allocation of all available resources (time, budget, materials, personnel, machines, rooms, etc.) in coordination with the expected capacity requirements for projects or productions. The aim of resource planning is to ensure the maximum possible yield within a planned time window…
Project Phases At A Glance A new project is pending – first ideas come up, the order is approved and planning begins. In order to get an overview of the overall situation in the project, large projects in particular are divided into individual project phases. Over time, these phases are mapped in a project phase…
Managing calls is crucial in small and medium-sized businesses that do not always have a person answering the switchboard. Today’s customers are much more demanding than before and are always looking for a quick solution to their needs. Therefore, calling a company several times where they do not answer the phone is an increasingly isolated…
Most decisions are made by people emotionally, not logically. If the boss is to transfer the company through a difficult period, he must first understand his emotions. Anger can turn into a driving force, empathy will help with relationships. Working with emotions belongs in business coaching during good and bad times. In my consulting practice,…
Proper warehouse management can save money, increase profits and contribute to employee and customer satisfaction. We will advise you on how to effectively manage the warehouse. Proper warehouse management can save you money and make more profit . Even if you may not want to make a difference, the result will be worth it. An…
Having a solid structure at all levels is the key to success in a company. A good human resources management strategy in SMEs is the differentiating element when it comes to achieving the objectives set. The functions of the Human Resources departments in SMEs should not be limited to mere administrative tasks. In addition, it…
Excessive workload is one of the main reasons people feel dissatisfied with their work and, consequently, it harms the activity of companies. This article will tell you what the causes of task overload are, how they affect individuals and businesses, and what can be done to change this situation. What Is Overwork, And What Are…
